#PF-2417just nowFrom websitePickup around 19:20
Takeaway- 2 ×Pizza Margherita€23.00
- 1 ×Tiramisù€6.90
- 2 ×Limonata€7.60
Total€37.50
Estimated preparation time
10 min20 min30 min
Accept orderRejectPlatinera Food · Direct ordering for restaurants
Your restaurant's own ordering, from the guest's phone to your counter.
Give your guests a direct way to order from your restaurant, with your branding, your menu and a connected system that keeps everything moving.
Your brand. Your customers. Your direct orders.
PLATINERA builds the technology behind restaurant-owned ordering. Platinera Food is our flagship product.
Why Platinera exists
Marketplaces help restaurants acquire customers. Platinera helps them own the repeat relationship.
Discovery platforms are valuable acquisition channels. But once a guest already knows and prefers a restaurant, repeat orders should not require the same marketplace dependency forever. Platinera gives restaurants their own direct ordering channel and the infrastructure required to operate it reliably.
- New guestsMarketplacesNew guests discover the restaurant.
- Repeat guestsThe restaurant's own channelGuests who already know the restaurant order directly, under its name.
How it works
One order, start to finish.
Simple for your guests, simple for your staff.
- Your ordering site
A guest visits your site.
Your name, your menu, your prices.
- Menu and checkout
They order.
They browse the menu, choose pickup and pay online.
- Platinera Terminal
The order reaches your counter.
It rings on your dedicated terminal the moment it's placed.
- Counter and kitchen
You accept and prepare.
Staff choose a prep time and the receipts print.
- Your channel
The guest comes back to you.
Next time, they can order again directly, in one tap.
What you get
Everything you need to run your own ordering.
Four parts that work as one, set up and supported by one team.
- 01
Your online ordering
A beautifully branded ordering experience that makes it easy for guests to order directly from your restaurant.
The ordering site - 02
Platinera Terminal
Your incoming orders, in one dedicated place. Simple for your staff, connected to your ordering experience.
The terminal - 03
Restaurant management
Manage your menu, orders and restaurant information through a connected back office.
MyOffice - 04
Support & technology
Technology supported by our team, with Ventis built for remote monitoring and assistance.
Ventis
Pricing
0% Platinera commission on direct orders.
Your direct orders shouldn't carry a percentage-based commission. Platinera Food is a predictable monthly subscription.
- Platinera commission on direct orders
- 0%
- Platinera Food
- Predictable monthly subscription
- Card payment processing
- Charged separately by the payment provider
Payment processing fees are charged by the payment provider and are separate from Platinera.
Getting started
Setting up is simple.
We set up your ordering site from your menu and prices.
We deliver the terminal already configured for your restaurant. You connect it to Wi-Fi.
You start taking direct orders. Your marketplaces and your cash register stay as they are.
Ventis
Technology that works behind the scenes.
Ventis is Platinera's dedicated operations platform. It is designed to give our team visibility into connected restaurant technology and help us provide more effective remote support, so restaurant teams can stay focused on serving guests.
Our connected technology is designed to help us identify issues, provide remote assistance and keep restaurant operations running smoothly.
About Ventis
After the order
Turn one-time orders into lasting customer relationships.
A direct ordering relationship gives restaurants more opportunities to understand returning guests and build stronger customer loyalty.
Orders in one place
Every direct order is kept in MyOffice, with what was ordered and when.
See what sells
Today's orders and a 30-day overview show what your guests come back for.
Easy to order again
After an order, guests can repeat it with one tap from the order page.
The product
See the experience for yourself.
Explore how Platinera connects your restaurant's ordering website, in-store terminal and management tools.
Interfaces shown with sample data.
Team
The people building it.
A small team that builds the product and supports the restaurants using it.
Marko Petrović
Founder & CEO
Strategy, go-to-market, partnerships and company building.
Aleksa Simić
Co-Founder & CTO
Product, engineering, infrastructure and Ventis.
See it working
Watch an order go from a phone to the counter.
Book a short demo. We'll walk you through the ordering site, the terminal and MyOffice, and show how it would work for your restaurant.